As we continue to monitor the unforeseen situation that is present with the COVID-19 and associated illnesses, Professional Plumbing and Heating Inc. has developed this policy to maintain a safe and healthy environment for all team members, visitors and customers.
Professional Plumbing and Heating Inc wishes to ensure all customers that we have continuity plans in place to deliver uninterrupted service and support to customers as we navigate the uncertainty of COVID-19.
Professional Plumbing and Heating Inc. has implemented additional sanitization and cleaning protocols in our office, warehouse, fleet vehicles and work locations. We have equipped field staff with the necessary equipment to ensure safe working procedures in the homes and businesses of our customers. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.
Prior to each home visit, the office will confirm that no one at the location is experiencing any symptoms of the virus or has experienced any symptoms in the past 48 hours. We will ask if you would prefer the technician to wear a face mask and gloves and the technician will be practising social distancing. Please maintain 6ft away from the technician and try to keep all children and pets away from the technician if possible.
We encourage those who are well to keep their appointments and we encourage all customers who are ill or not feeling well to reschedule their appointments. Every effort to reschedule appropriately will be made. We ask all customers to respect the health and safety of our team and community. Should you experience any symptoms please contact our office right away to reschedule.
Should you have any questions regarding our policy or wish to discuss our COVID-19 practices, please contact us at 306-543-0593 or firstname.lastname@example.org